Prerequisite: If you have not completed a class in basic Incident Command, please take FEMA’s ICS-100 class prior to taking the Shelter Manager’s course. This class can be taken online at http://emilms.fema.gov/ICS100G/index.htm. It should take about an hour to complete. You must bring your ICS-100 certificate of completion to class.

Notes: Arrive 15 early to pass through security. Bring your photo ID.  You will check in with Law Enforcement at the facility.

Maps and Directions

Fundamentals of Disaster Public Affairs (DSOSS200A) 
Provides an overview of the role Public Affairs plays in disaster relief as well as guidelines for Red Cross employees and volunteers working in any activity to use when responding to a media inquiry.

No classes currently scheduled at this time.

No classes currently scheduled at this time.

2373179

2373186

2373198

TBA

TBA

TBA

Austin

TBA

TBA

TBA

Austin

No classes scheduled at this time.

First Name
Last Name
Address
City, State, Zip
Email Address
Phone (designate phone type(s))

Once this information has been received, a Student ID will be created for you and you will receive information on how to access the online training.

Disaster Public Affairs (DSOSS201C)
The purpose of this online course is to provide an overview of the role that Public Affairs plays in a local disaster relief operation as well as guidelines for Red Cross employees and volunteers working in any activity to use when responding to a media inquiry.
Length: 1.0 hours
Prerequisite: Recommended - Fulfilling Our Mission (DSGEN200A)

Logistics During a WMD/Terrorism Event (DSMSS200C)
The purpose of this basic level online course is to provide Red Cross Materials Support Services staff with the knowledge, skills and abilities that enables them to prepare for and support Red Cross Services following a weapon of mass destruction/terrorism incident within their chapter’s jurisdiction.
Length: Course consists of four modules – takes approximately 4 hours to complete
Prerequisite:  Logistics: An Overview (3071-1); Logistics Simulation (3071-2); Weapons of Mass Destruction/Terrorism: An Overview (3079-2)

Introduction to Disaster Services (DSGEN201C)
This is a basic online course. It consists of three separate learning modules that will introduce learners to the American Red Cross Disaster Services. It allows them to discover how volunteers support this critical mission and to explore ways they can become involved in the local chapter.

Client Assistance Cards: Caseworkers (DSCLS200C)
This is a basic online disaster course. It introduces caseworkers to the role of issuing Client Assistance Cards by interviewing clients, filling out the proper forms and activating Client Assistance Cards via phone. The course addresses both a disaster relief operation and a local response.
Length: Consists of three modules – takes approximately 2 hours
Prerequisites: Client Casework: Providing Emergency Assistance (DSCLS202A)

Disaster Public Affairs Overview (DSOSS210C)
The purpose of this online course is to provide an overview of the role Public Affairs plays in disaster relief as well as guidelines for Red Cross employees and volunteers working in any activity to use when responding to a media inquiry.
Length:  1 hour
Prerequisite: Fulfilling Our Mission (DSGEN200A)

Self Study Courses

Material for the following Self Study Courses can be obtained from the Chapter. The study can then be done on your own time at your own pace.

Emergency Operations Center Liaison (DSPSS201B)
This self-study disaster training course provides operational training and material for individuals being assigned to work in an Emergency Operations Center (EOC) or other emergency management setting. It is intended to be used in circumstances where it is not possible for the intended Government Liaison to participate in the instructor–led Emergency Operations Center/Incident Command Liaison course. This course is not
intended to be used in lieu of the instructor-led course; rather, the instructor-led course should be completed by the Government Liaison as soon as possible after completing this self-study.
Prerequisite: There are no prerequisites for this self-study course, however the following are recommended:

• Collaborating to Ensure Effective Service Delivery (ARC 3089-4)
• Sufficient operations knowledge and experience to provide a functional understanding of the concepts, principles and procedures associated with disaster assessment, sheltering, feeding, the provision of individual assistance and the basics of operations management needed to participate adequately in the discussions and activities contained in this course.
• The following Federal Emergency Management Agency Independent Study courses are also required, after the current assignment, to continue working in the Government Liaison activity:

- IS-100 Introduction to the Incident Command System
- IS-200 Basic Incident Command System
- IS-300 Intermediate Incident Command System
- IS-700 National Incident Management System
- IS-800 National Response Plan