Emergency Assistance
Each year, the American Red Cross of Central Texas responds immediately to more than 200 disasters, including house or apartment fires (the majority of disaster responses), hurricanes, floods, tornadoes, hazardous materials spills, and other natural and man-made disasters in our nine-county area. Trained Red Cross volunteers and staff are ready 24-hours-a-day, year-round to meet the disaster-caused needs of people in our community such as food, clothing, shelter/temporary housing, bedding/linens, replacement of prescription medicines and essential health supplies, plus disaster health services, mental health counseling, and referrals.
NEED HELP NOW?
By phone: (512) 928-4271
Emergency services are available 24 hours a day, 365 days a year. Select the appropriate menu item when calling the main line and an after hours caseworker will contact you shortly.
Toll-free: (800) 928-4271
By email: mail@centex.redcross.org
By mail:
American Red Cross of Central Texas
2218 Pershing Dr.
Austin, TX 78723
Disaster Preparedness
The Red Cross works year-round to help people prepare for disasters and emergencies before they happen through the sharing of information, community presentations and public service announcements. Our goals are to raise public awareness, educate and motivate.
To request a disaster preparedness presentation for your group or organization, contact Elaine Acker at eacker@centex.redcross.org or 512-929-1277.
Give Us Your Feedback
The American Red Cross of Central Texas is interested in learning about your experience of receiving American Red Cross disaster services. We invite you to go online to participate in an evaluation of this service. Your feedback is appreciated as it will help us improve the quality of our programs and services. In Question #1, please use the following Survey Code to complete this survey: 43129. Please answer the following question in the “Local Chapter Question” box at the end of the survey: Did you find your Client Information Packet useful? As an expression of our appreciation for your time, we would like to offer you a special discount at our Red Cross online store. Details on this discount will be available at the end of the survey. THANK YOU!